{"id":10908,"date":"2026-09-23T09:35:39","date_gmt":"2026-09-23T07:35:39","guid":{"rendered":"https:\/\/istriceillustration.com\/?page_id=10908"},"modified":"2026-10-04T23:22:16","modified_gmt":"2026-10-04T21:22:16","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/istriceillustration.com\/en\/envios-y-devoluciones\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Shipping<\/h2>\n\n<p class=\"wp-block-paragraph\">Every order is packed by hand in Sotrondio (Asturias, Spain) and shipped with Mail Boxes Etc. courier. Within Spain it arrives in 3\u20137 days, and in Europe in 7\u201310 days; elsewhere it takes a little longer, depending on the destination and customs.<\/p>\n\n<p class=\"wp-block-paragraph\">Shipping costs are calculated at checkout by destination:<\/p>\n\n<ul class=\"wp-block-list\"><li>Spain \u2014 5 \u20ac<\/li><li>Italy \u2014 12 \u20ac<\/li><li>France \u2014 12 \u20ac<\/li><li>United Kingdom \u2014 15 \u20ac<\/li><li>Rest of Europe \u2014 15 \u20ac<\/li><li>United States \u2014 30 \u20ac<\/li><li>Rest of the world \u2014 30 \u20ac<\/li><\/ul>\n\n<p class=\"wp-block-paragraph\">Orders outside the European Union may be subject to customs duties or import taxes, which are the responsibility of the buyer.<\/p>\n\n<p class=\"wp-block-paragraph\">Please make sure your shipping address is correct: we cannot be held responsible for lost or delayed parcels due to an incorrect address.<\/p>\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n<p class=\"wp-block-paragraph\">You have 14 calendar days from the day you receive your order to return it without giving any reason. You pay the cost of returning it and we refund the amount, including standard shipping. All the details are in the <a href=\"https:\/\/istriceillustration.com\/en\/politica-de-devoluciones\/\">refund policy<\/a>.<\/p>\n\n<p class=\"wp-block-paragraph\">If your item arrives damaged or faulty, write to us as soon as possible at <a href=\"mailto:hello@istriceillustra.com\">hello@istriceillustra.com<\/a> with photos of the damage and we will send you a replacement or refund you, at no cost to you.<\/p>\n\n<p class=\"wp-block-paragraph\">Portraits and commissioned work: they are made to measure and cannot be returned. You will receive a preview before final delivery and can ask for up to 3 changes.<\/p>","protected":false},"excerpt":{"rendered":"<p>Env\u00edos Cada pedido se prepara a mano en Sotrondio (Asturias, Espa\u00f1a) y se env\u00eda con la mensajer\u00eda Mail Boxes Etc. En Espa\u00f1a llega en 3-7 d\u00edas y a Europa, en 7-10 d\u00edas; al resto del mundo tarda algo m\u00e1s, seg\u00fan el destino y la aduana. Los gastos de env\u00edo se calculan al pagar seg\u00fan el [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-10908","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/istriceillustration.com\/en\/wp-json\/wp\/v2\/pages\/10908","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/istriceillustration.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/istriceillustration.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/istriceillustration.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/istriceillustration.com\/en\/wp-json\/wp\/v2\/comments?post=10908"}],"version-history":[{"count":5,"href":"https:\/\/istriceillustration.com\/en\/wp-json\/wp\/v2\/pages\/10908\/revisions"}],"predecessor-version":[{"id":951014,"href":"https:\/\/istriceillustration.com\/en\/wp-json\/wp\/v2\/pages\/10908\/revisions\/951014"}],"wp:attachment":[{"href":"https:\/\/istriceillustration.com\/en\/wp-json\/wp\/v2\/media?parent=10908"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}